Privacy Policy
Big Ben's Tree Trimming & Complete Removal, LLC · Last updated July 18, 2026
Big Ben's Tree Trimming & Complete Removal, LLC ("Big Ben's," "we," "us") respects your privacy. This policy explains what information we collect, how we use it, and your choices — including how we handle phone calls and text messages.
Information we collect
When you submit our estimate form, call us, text us, or email us, we may collect your name, phone number, email address, service address, the contents of your message, and any photos of the job you send. We collect this only to respond to your request and provide tree-care services.
How we use your information
We use your information to reply to you, prepare quotes, schedule and perform work, follow up about your job, and keep records of our communications.
SMS / text messaging
How you opt in: On our estimate form you may check the box that reads: "Text me about my request. By checking this box you agree to receive SMS messages from Big Ben's Tree Trimming & Complete Removal. Msg & data rates may apply, message frequency varies, reply STOP to opt out." You also opt in when you call or text us first at (913) 645-9068 — we may reply by text about your inquiry.
Message types include replies to your request, missed-call follow-ups, and quote or appointment updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time; reply HELP for help.
Mobile information sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How we share information
We do not sell your personal information. We may share it with service providers who help us operate (for example, our phone and SMS provider) solely to deliver our services, and as required by law. As stated above, text-messaging opt-in data and consent are never shared for marketing purposes.
Data retention
We keep contact and job records for as long as needed to serve you and meet legal or business requirements, then delete or de-identify them.
Your choices
Reply STOP to any text to stop messages. You may also ask us to update or delete your information using the contact details below.
Contact us
Big Ben's Tree Trimming & Complete Removal, LLC
11809 E 195th St, Raymore, MO 64083
Phone: (913) 645-9068
Email: bigbenstreetrimming2018@yahoo.com